TTS has established itself within our firm and industry as a pioneer in steering the shift from analog to digital platforms and processes. In Asia, we introduced co-brand and white label credit card partnerships with digital leaders, including Grab, Lazada and Paytm, with over 10 partnerships now live. Download. PDF: Financial Data Supplement Q4/FY2019: PDF XLS: Annual Financial Statements and Management Report of Deutsche Bank AG 2019 For reasons of sustainability, we no longer provide printed versions of our Annual Reports. We ranked #1 in sales quality and trading quality, as well as #1 in e-trading. This includes multinationals that are expanding globally, particularly in the emerging markets, and emerging markets companies that are growing beyond their home market/region. That is the first framework developed by responsible financial institutions to assess and manage the environmental and social risks associated with project finance. CoDi is redefining the way charges and payments are made in Mexico - allowing monetary transactions to be more efficient and secure. In 2019, in partnership with Live Nation, Citi offered cardmembers access to more than 8,000 events with many of the world's biggest names in music. As we prepare to host our second Investor Day, in 2020, I have never felt better about our financial strength and competitive position, as measured by all the relevant metrics: revenues, returns, income and capital. With a physical presence in 98 countries, local trading desks in 77 markets and a custody network in 63 markets, we facilitate approximately $4 trillion in financial flows daily. Please select the service you want to use: Newsvine; Digg; Delicious; StumbleUpon; Technorati; Buzz; Favorites; Google Reader; Public link. NotiPass_80%K-Trade Connect will be closed on December 11, 2019 at 10:00 p.m. and resuming services on December 12, 2019 at 02:00 a.m. $More Details.%/en/announcement/Pages/SystemMaintenanceK-Trade-Connect.aspx. Clients and the industry took note. PBB 2019 Annual Report (Cover to Page 107).pdf 2.2 MB. In 2019, Citi continued to pace its strategic investments in technology, modernizing its branch and ATM network and digitizing its products and client base. Overview PPI investment in 2019 totalled US$96.7 billion across 409 projects, a decrease of 3 percent over 2018 investment levels of US$99.7 billion 7. In 2019, we built out our predictive analytics team to help us better understand how we attract, retain and promote top talent. 1 Please see Key Capital Metrics on page 3. We also financed the construction of new subway systems in Panama and Peru, helping two fast-growing metropolises in dynamic emerging economies reduce traffic and carbon emissions. Regardless of source, our intent is the same: tapping technology to eliminate client pain points and frustrations, streamline our processes, and deliver holistic, integrated products and services to customers and clients of all sizes and sectors more seamlessly and efficiently than peers. Chief Executive Officer, Citigroup Inc. 1 Excludes the impact of foreign exchange (FX) translation (constant dollars), as well as pretax gains on sale in 2018 of approximately $150 million on a Hilton portfolio sale in North America Global Consumer Banking (GCB) and approximately $250 million on an asset management business in Latin America GCB. Citi is committed to contributing to solutions that address these issues. By lending to companies large and small, we help them grow, creating jobs and real economic value at home and in communities around the world. 2019 ANNUAL REPORT • 4 1. As our clients continued to evolve and require a broad range of services, we also announced the formation of Equities and Securities Services, an integrated offering supporting the pre-trade, execution and post-trade requirements of our clients. In 2019, we made a decision to be transparent about a statistic that our CEO has described as "disappointing" and "ugly": our unadjusted or "raw" pay gap for women and U.S. minorities. 2019 Financial Statement - Vientiane Branch (IFRS English Version) (3.53 MB) PDF . The Mission and Value Proposition at the front of this report describes not just what we do but how and why we do it. Download Full Annual Report 2019. Citi is serving as lead financial advisor to Raytheon on its all-stock merger with United Technologies' aerospace business. Branded Cards provides payment, credit and lending solutions to consumers and small businesses, with 55 million accounts globally. Through Citibank, Citi Priority, Citigold and Citigold Private Client, we serve clients across the full spectrum of the wealth continuum so once they become a Citi customer, they can stay a Citi customer as their needs evolve. When we do these things well, we make a positive financial and social impact in the communities we serve and show what a global bank can do. Citi, Citi and Arc Design and other marks used herein are service marks of Citigroup Inc. or its affiliates, used and registered throughout the world. Citi's Public Finance team is playing its part by financing, among other critical projects, the two largest airport public-private partnerships in U.S. history. In 2019, we launched many innovative services for our clients, including Citi®'s Payment Outlier Detection in 90 countries, with advanced analytics, artificial intelligence and machine learning to help proactively identify outlier payments; and Cross-Currency Sweeps, a liquidity management solution that aggregates foreign currency balances into a currency and account of choice. Retail Services generated purchase sales of $88 billion and ended the year with a loan portfolio of $53 billion. In 2019, we committed to work with the DFC, the U.S. Agency for International Development and private sector partners to mobilize an additional $500 million for women in Latin America. Diluted EPS — Income from Continuing Operations, Citi retained its ranking as the world's largest fixed income dealer, according to Greenwich Associates' annual benchmark study, which marks the fourth year running that Citi has secured the top spot. We support 90% of Global Fortune 500 companies in their daily operations and help them to hire, grow and succeed. Changes to my management team include a new President of Citi and CEO of Global Consumer Banking, Jane Fraser; a new CEO of our Institutional Clients Group, Paco Ybarra; a new CFO, Mark Mason; and new heads of our three regions. We ask our colleagues to ensure that their decisions pass three tests: they are in our clients' interests, create economic value, and are always systemically responsible. We drove 4% underlying revenue growth across our Consumer and Institutional franchises.1We have grown loans and deposits for 16 consecutive quarters. Citi was named Derivatives Clearing Bank of the Year by, Citi maintained top position as the largest affordable housing lender in the United States, according to, Citi ranked #1 in Web Based Analytics and #3 Overall in the, Citi received a number of regional accolades, including Best Bank in Asia from, Citi was named Most Innovative Investment Bank for Equity-Linked Products from. Our positive position across all of those areas permitted us to realize the benefits of investments we have made over the past several years in high-growth, high-return areas across the franchise. We are committed to helping our clients preserve their wealth for themselves, for their families and for future generations. /en/IR/FinanInfoReports/financialReports/2019_AR_ENALL.pdf, Statement of Corporate Governance Principles, Rights and Equitable Treatment of Shareholders. We are also actively seeking opportunities to invest in businesses that are led or owned by women and minority entrepreneurs. GCB operates 2,348 branches and generated $7.4 billion in pre-tax earnings in 2019. More than 87,000 client users in 160 countries count on our #1 ranked platform to help them navigate markets and make trading decisions. Please turn on JavaScript and try again. In partnership with Banco de México, Mexican financial authorities and other banks, the innovative new electronic payments platform Cobro Digital, or CoDi, was launched. Our industry-leading Treasury and Trade Solutions (TTS) business is the backbone of our institutional franchise because our global client network makes Citi the first call to manage cash, process payments and create solutions to supply chain challenges and provides opportunities for clients in multiple markets and currencies. We are innovating how we engage with, recruit and develop talent; we are using data more effectively to pinpoint our challenges and areas of opportunity for improvement; and we have increased accountability for our representation goals among people managers. Our annual e for Education campaign raised $8.15 million in 2019 to benefit education-focused nonprofits. As part of ICG, the Private Bank is able to connect clients' businesses to banking, capital markets and advisory services, as well as to Citi's other institutional resources. 781 575 4555 Citi acted as a joint lead manager and joint bookrunner on a $7.5 billion offering of senior unsecured bonds to refinance short-term debt, joint dealer manager on Pemex's $7.2 billion dual Exchange Offers, and joint dealer manager on Pemex's $5 billion cash tender offer. Globally, we continued to introduce industry-leading digital capabilities, redesign the client experience, and embed our services in the most popular social and e-commerce platforms, enabling customers to bank anytime, anywhere, on their channel of choice. Most importantly, we closed out 2019 on a high note, with a Return on Tangible Common Equity of 12.1%, just above our 12% target and 120 basis points higher than in 2018.2. We are on a path to return approximately $62 billion of capital to our shareholders, exceeding our commitment. Annual Report 2019 Volume I Preliminary Pages List of Acronyms Part I Key Economic Indicators Key Social Indicators Chapters 1. As part of Citi's Pathways to Progress initiative, the Citi Foundation has invested in local organizations, expanding the skills of over 4,000 young people, and for more than a decade, Citi has partnered with the rural development organization Dakota Resources, which serves low-to-moderate income communities across the state. Included among our latest evolutions is the Private Capital Group, serving 1,400 family-owned businesses, family offices and private capital firms in 75 countries. They are, therefore, able to enjoy seamless, cross-border service from a worldwide team working together as one. Annual Report 2019 Download | HTML Corporate Governance Report 2019 Download Notice of Annual General Meeting Download Form of Proxy Download Administrative Notes Download Circular to Shareholders Download . One example of these efforts is Scaling Enterprise, a $100 million loan guarantee facility launched by Citi, the U.S. International Development Finance Corporation (DFC) (formerly OPIC) and the Ford Foundation in 2019. You may be trying to access this site from a secured browser on the server. Through Citi Priority, we serve the needs of emerging affluent clients. CitiDirect BE. In a country where 80% of payments are made in cash and 40 million Mexican adults don't have a bank account, CoDi will change the way Mexicans transfer money and pay each other. Citi has a legacy of employee volunteerism and support for a number of nonprofit partners in Sioux Falls and South Dakota, including the Sioux Empire Housing Partnership, which helps families in South Dakota fulfill the dream of home ownership. Working together, we provide innovative solutions to meet the complex needs of corporations, financial institutions, public sector entities, investment managers and ultra high net worth clients. We continue to learn from our experience and to bring diverse stakeholders to the table to help us understand what leadership looks like on these evolving issues. For the components of the ROTCE calculation, see "Capital Resources—Tangible Common Equity, Book Value per Share, Tangible Book Value per Share and Returns on Equity" in Citi's 2019 Annual Report on Form 10-K included with this letter. We have also been recognized as a leader in climate risk assessment and disclosure and were the first major U.S. bank to publish a Task Force on Climate-related Financial Disclosures report in 2018. Our business model focuses on customer loyalty and our core business franchise. As colleagues and clients want to work for, and do business with, companies that affirmatively reflect their own priorities and principles, more firms intent on attracting and retaining top talent are rising to the challenge. PBBANK (1295): PUBLIC BANK BHD - Annual Report. There are few areas where the gap between the scale of the need and of the progress to date is wider than in the field of inclusive finance. TTS continues its pursuit of delivering the best possible experience to its clients, launching leading-edge solutions and leveraging co-creation sessions held in the Innovation Labs, which in 2019 celebrated its 10th anniversary. Citi's Access Account, a checkless bank account with no or low monthly fees, no overdraft fees, the ability to link to a savings account, and access to Citi's digital, retail and ATM channels, has been one of its fastest-growing products. 19 chairman statement . Stockholder address changes and inquiries regarding stock transfers, dividend replacement, 1099-DIV reporting and lost securities for common and preferred stock should be directed to: Computershare The team's success is based on the foundation of the industry's largest proprietary network, with banking licenses in 98 countries and globally integrated technology platforms. Welcome! As we look ahead toward our new Sustainable Progress 2025 strategy, we look forward to continuing to collaborate with our clients on climate finance opportunities, as well as to better understand the challenges that need to be addressed by Citi, and the financial sector overall, in order to drive positive change. Users can perform these transactions directly from mobile phone to mobile phone. We also expanded our relationship with American Airlines to offer a new savings account designed to deepen relationships from cards-only customers to multi-relationship clients. Our partners are trusted leaders in their sectors who understand the needs of their local markets. Citi is committed to developing financial solutions that are safe, transparent and accessible - ones that provide real economic value, including for those whose financial needs are currently unmet. Arabic PDF 21.17MB. Michael L. Corbat We work with companies to optimize their daily operations, whether they need working capital, to make payroll or export their goods overseas. 07/29/2020 | Press release | Distributed by Public on 07/29/2020 16:36. In 2019, Citibanamex showcased how an innovative financial inclusion effort is delivering on the firm's mission to enable growth and economic progress. Attachments. Citi's Global Consumer Bank (GCB), a global leader in banking, credit cards and wealth management, is a critical growth engine for Citi. Since the inception of digital onboarding, we have led over 3,000 advisory sessions with clients across our Digital Advisory, Treasury Diagnostics and Innovation Lab practices to help them grow, improve risk controls and enhance financial returns. Because our clients are increasingly global in their presence and in their financial needs, our unrivaled Global Client Service enables them to have dedicated local bankers in as many regions of the world as they require. With a strategic focus on the U.S., Mexico and Asia, the Global Consumer Bank serves more than 110 million clients in 19 markets. Totals may not sum due to rounding. We were financial advisor to U.S. biotech firm Celgene on its $96.8 billion merger with Bristol-Myers Squibb, the largest-ever healthcare M&A deal. Our earnings per share of $8.04 were up more than 20% compared with the year before. Our Markets and Securities Services business continues its strong performance having topped the Greenwich Associates' Global Fixed Income Dealer rankings for the fourth consecutive year. With the full power of the franchise together for the first time in GCB's largest market, U.S. Consumer Banking implemented a strategy to deepen relationships across Cards and Retail and provide seamless experiences to customers nationwide. Fundamentally, it aims to be a tool to help people improve their quality of life, leave cash behind and encourage financial inclusion. 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