2,473 were here. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. At no point were we provided finger foods or drinks help us with the 2 hour wait on appetizers/ meals. I understand this is a boutique hotel and because there were only 8 rooms occupied when we arrived It would have been nice to have some food on. Now £108 on Tripadvisor: Sandy Haven Resort, Negril. Prices are calculated as of 30/11/2020 based on a check-in date of 13/12/2020. Sandy Haven Resort Norman Manley Boulevard Negril Westmoreland Jamaica. 2. DO NOT visit during COVID, This was my first trip with my mom to Jamaica. A warm welcome to Sandy Haven Resort, Negril’s luxury boutique resort. Yes, guests have access to a banquet room and conference facilities during their stay. We do appreciate your feedback + look forward to having you with us again in the near future!! 4. Dear valued Guest, Thank you very much for sharing your beautiful review of your recent stay at our hotel. 3. We’ll even let you know about secret offers and sales when you sign up to our emails. Own or manage this property? Well, after traveling for several hours to get to Jamaica and then another couple of hours to get to the property and not have any food was awful. They are however, gutted by the unkind and unfounded negative comments you expressed of our supportive and very caring Managing Director. The Hotel has never taken tips paid to staff members; it is appreciated when guest express their gratitude to our esteemed staff. We are were aware that COVID measures would slow down the pace of things, we were not aware that the owner wouldn't be concerned. A warm welcome to Sandy Haven Resort, Negril’s luxury boutique resort. The location of the property has been the draw to Sandy Haven as customer service has always been Stay friendly but slow. Issues: 1. Andre also confirmed that the tip you so graciously offered was placed in his tip jar and confirm that Ms. Chen was indeed only assisting him to reconcile his end of day work. Please visit our privacy page https://www.sandyhavenresort.com/privacy-policy/ for more information. Prices are calculated as of 31/08/2020 based on a check-in date of 13/09/2020. See more questions & answers about this hotel from the Tripadvisor community. Situated along the 7 Mile Beach, our guests can expect the best of the Caribbean. Is parking available at Sandy Haven Resort? We have always been pleased with the location, friendliness of staff (Marlon, Tevin, Andre, Vanessa and Pops come to mind) and food/beverage service. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I take this opportunity to point out that any tips given to our hard working and deserving staff is never taken by the hotel, I believe what you observed was misunderstood as I was assisting the bar tender with the closing procedure to enable him to leave for home as early as possible as it was now well past the imposed curfew hours. See 862 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #28 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. We recognize that you are a repeat guest and enjoyed your stay with us on numerous occasions previously, we regret that we fell short of your expectations on this occasion. Sandy Haven Resort, Negril: Se 856 reiseanmeldelser, 895 bilder og gode tilbud for Sandy Haven Resort, vurdert som nr. stay opened. We were informed there was a 7pm curfew in place. We also maintain positive ratings on bookings.com, and hotels.com. What food & drink options are available at Sandy Haven Resort? This is the version of our website addressed to speakers of English in the United States. The owner was made aware of the guest’s frustration and reluctantly arranged for the beach bar to. Unbelievable!! Our reservations team are just a call away! Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. If you continue to use this site we will assume that you are happy with this. Ratings: Staff [9] - Cleanliness [8.8] - Location [8.1] hand for the guest especially since the island has a curfew. Read real family reviews before you book and browse candid photos and detailed information for the Sandy Haven Resort. Sandy Haven Resort is a luxury boutique hotel located along the seven mile beach in Negril, Jamaica. At no point were we informed that the property’s inadequacies would severely impact our experience. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Disappointment with Owner!! Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant. There are more places to choose from in the Negril area. Tripadvisor Plus Subscription Terms & Conditions, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Everald's Jamaica Private Day Tours, Hotels near Sundivers Watersports & Scuba School. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. At 9:09pm we still had not received our appetizers, let alone our meals. We arrived on the property on Dec 26th. However, it’s the lack of problem solving demonstrated by the owner, Antoinette Chen, that was most surprising. We recommend calling ahead to confirm details. I attempted to show appreciation for Andre, who stayed as our bartender, and watched as she collected all receipts and cash, including the $40 cash tip I was leaving for Andre. It is a pleasure to have had you with us + do look forward to welcoming you once more!! She was clearly pre-occupied with hosting her family and friends on the property and did so at the expense of all other paying guests. Book Sandy Haven Resort, Negril on Tripadvisor: See 862 traveler reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. We even watched in horror as she took cash tips from a bartender. What are some of the property amenities at Sandy Haven Resort? - See 854 traveller reviews, 793 candid photos, and great deals for Sandy Haven Resort at Tripadvisor. Everything around was closed. See Hotel Details. We look forward to again hosting you, your family, and friends at Sandy Haven Resort and to have the opportunity to share our warm friendly Jamaican hospitality. The food was amazing! Book Sandy Haven Resort, Negril on Tripadvisor: See 859 traveller reviews, 902 candid photos, and great deals for Sandy Haven Resort, ranked #24 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. I must express my extreme disappoint and frustration with the level of service and support provided on 1/2/21. Now £139 on Tripadvisor: Sandy Haven Resort, Negril. Sandy Haven is an upscale, 35-room resort on Negril's Seven Mile Beach. Sandy Haven Resort, Negril: See 853 traveller reviews, 895 candid photos, and great deals for Sandy Haven Resort, ranked #25 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. Does Sandy Haven Resort offer any business services? I hope after reconciliation he received his hard earned tip! Sandy Haven Resort are also proud to be given the Travelers’ Choice 2020 award. Nearby attractions include Mary, Gate of Heaven Catholic Church (0.3 miles), Seven Mile Beach (0.2 miles), and The Jungle Night Club, Sports Bar & Grill (0.3 miles). My family and I have traveled to Sandy Haven for over 5 years. What are some restaurants close to Sandy Haven Resort? If you are thinking of coming to Jamaica, Sandy Haven is the place! Email: Reservations Web: sandyhavenresort.com Resort is located in 2 km from the centre. We regret that you were displease with some events during your stay. Help others make the decision - add your opinion about the hotel If she wanted to entertain family then maybe shut the property down and make it a family affair. Once you informed the Hotel of your intention to go to an All-Inclusive hotel the front- desk pointed out that your booking policy is a non-refundable rate, however the Hotel offered, in lieu of forfeiture, a hotel credit for a future stay which was mutually accepted. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. We had the most romantic and intimate dinner on the beach , which was truly more than we expected. Failure to do so could result in check in issues. Yes, dry cleaning and laundry service are offered to guests. We’ll even let you know about secret offers and sales when you sign up to our emails. We apologize for any inconvenience this may have caused. Guests can relax in their spacious room with attached bathroom complete with a mini-bar. Book Sandy Haven Resort, Negril on Tripadvisor: See 849 traveller reviews, 893 candid photos, and great deals for Sandy Haven Resort, ranked #27 of 82 hotels in Negril and rated 4.5 of 5 at Tripadvisor. My family and I have frequented Sandy Haven for the past six years. Read more than 200 reviews and choose a room with Planet of Hotels. Find the best deal for Sandy Haven Resort (4-star) in Negril, Jamaica. Click here to read our COVID-19 protocols. This trip we experienced horrible service, not due to the staff but due to the owner, Antoinette Chen. At no point were we asked to make earlier than expected dinner plans to avoid the staffing issue. Are there opportunities to exercise at Sandy Haven Resort? We use cookies to ensure that we give you the best experience on our website. Ms. Chen was completely consumed with entertaining her friends and family not paying guests, understaffed the hotel for the holiday and berated staff in front of guests. Book Now, Pay When You Stay! Find useful tips from other families. Thank you for the wonderful remarks you extended to our staff who served you and your friends, we have shared your review with them. I. Dear 365Kaif: Thank you for your feedback on your recent stay at Sandy Haven Resort, we value your input and use this information as a basis for training purposes and to carry out any necessary improvements. Note to guests: Check ins require you to bring the card used for bookings. While we were sitting and waiting for our food a party of 35 people from off property showed up for an obviously scheduled dinner. Sandy Haven Resort Norman Manley Boulevard Negril Westmoreland Jamaica, Phone: 1 876-957-3200 Toll Free: 1 800-583-8365. The owner had family on the property the entire time and it was very easy to tell where the staff priority was. Now $120 (Was $̶3̶7̶0̶) on Tripadvisor: Sandy Haven Resort, Negril. We ordered dinner for a party of 4 people at 6:50pm at the beach bar. The Sandy Haven Resort experience goes far beyond bricks and walls. Now £157 on Tripadvisor: Sandy Haven Resort, Negril. Our visit was December 2020 amidst the convos pandemic...they are doing great business and keeping up with the changing times.. Really can’t wait for my next visit....I will be going back really soon! An exclusive boutique resort built in modern urban style set on the famous 7-miles white sand beach location of Negril with 33 units of luxury guest rooms and suites. Here you will find a compilation of Tripadvisor reviews from our guests who have recently stayed at our resort. Thats ok if you have staff in place to accommodate guest, which she did not. The servers learned our names quickly and made us feel at home. Fellow travelers- this is normally a great Negril boutique hotel but I advise that you STAY AWAY when Antoinette Chen is hosting her family and friends- you will be relegated to second class treatment. Sandy Haven Resort is rated "Superb" by our guests. Check prices, photos and reviews. Sandy Haven Resort reviews, 000000 Negril, Jamaica. The family group to whom you refer are NOT related to the owner but were paying guests like yourself with two children over of 12 years of age. Ratings based on 443 Verified Reviews. Boy, I wish our experience was the same. 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